Top 3 MSP Pain Points

BILLING

BILLING


Many MSPs are inundated with so many different bills from different vendors for different clients, that it’s easy to see how employees can get overwhelmed. The Pax8 billing engine simplifies monthly, annual, and usage-based billing and is integrated with industry-leading PSA tools. It eliminates the need to do any manual processing and results in Pax8 partners saving 7 – 10 hours per month. 

MSPs Rescued from Billing Bombardment


“Our accounting department loves Pax8, because they no longer have to manually consolidate the billing.”
— Craig Campbell | SkyCamp Technologies President

“Being able to turn to a cloud distributor that already had a PSA integration was definitely the catalyst for change. It helps us automate and ensure our billing is more accurate. It also gives my team time back in their day, so they can focus on our core company objectives.”
— Daniel Johnson | machineLOGIC President

Don’t Let Billing Beat You Down

PROVISIONING

PROVISIONING


Time is money, especially for MSPs facing provisioning delays, which cause them to lose money and client confidence. Automation is at the forefront of the Pax8 provisioning processes. We integrate with our vendor APIs to offer the fastest provisioning in the industry.


MSPs Rescued from Precarious Provisioning


“Transitioning our Office 365 licensing to Pax8 was simple. We put a plan in place with Pax8, and it was smooth.”
— Craig Campbell | SkyCamp Technologies President

“The Pax8 technology has made everything self-serve for us and our customers. They gave us an efficient licensing operation and ongoing management capabilities that simplify our purchasing and provide us with great support.”
— Brant Flint | TrueIT Marketing Sales Manager

Don’t Let Provisioning Pull You Down

SUPPORT

SUPPORT


System and software issues don’t always happen during business hours, but they do always need a speedy resolution, whatever the time. Pax8 offers US-based 24/7 technical support from dedicated service delivery managers. We’re there for our partners whenever they need us—no matter what.


MSPs Rescued from Sluggish Support


“Before joining Pax8, whenever we needed support from our distributor or had a question or problem, we would hit a wall. There was no easy channel into their support, and it would take 15 rounds of emails to get a simple problem solved.”
— Craig Campbell | SkyCamp Technologies President

“When we have an engineer onsite helping a customer, we need the license number for the product we are setting up right away to complete our service. Pax8 is instant in their help and response to us.”
— Daniel Johnson | machineLOGIC President

Don’t Let Support Slow You Down

BILLING

BILLING


Many MSPs are inundated with so many different bills from different vendors for different clients, that it’s easy to see how employees can get overwhelmed. The Pax8 billing engine simplifies monthly, annual, and usage-based billing and is integrated with industry-leading PSA tools. It eliminates the need to do any manual processing and results in Pax8 partners saving 7 – 10 hours per month. 

MSPs Rescued from Billing Bombardment


“Our accounting department loves Pax8, because they no longer have to manually consolidate the billing.”
— Craig Campbell | SkyCamp Technologies President

“Being able to turn to a cloud distributor that already had a PSA integration was definitely the catalyst for change. It helps us automate and ensure our billing is more accurate. It also gives my team time back in their day, so they can focus on our core company objectives.”
— Daniel Johnson | machineLOGIC President

Don’t Let Billing Beat You Down

PROVISIONING

PROVISIONING


Time is money, especially for MSPs facing provisioning delays, which cause them to lose money and client confidence. Automation is at the forefront of the Pax8 provisioning processes. We integrate with our vendor APIs to offer the fastest provisioning in the industry.


MSPs Rescued from Precarious Provisioning


“Transitioning our Office 365 licensing to Pax8 was simple. We put a plan in place with Pax8, and it was smooth.”
— Craig Campbell | SkyCamp Technologies President

“The Pax8 technology has made everything self-serve for us and our customers. They gave us an efficient licensing operation and ongoing management capabilities that simplify our purchasing and provide us with great support.”
— Brant Flint | TrueIT Marketing Sales Manager

Don’t Let Provisioning Pull You Down

SUPPORT

SUPPORT


System and software issues don’t always happen during business hours, but they do always need a speedy resolution, whatever the time. Pax8 offers US-based 24/7 technical support from dedicated service delivery managers. We’re there for our partners whenever they need us—no matter what.


MSPs Rescued from Sluggish Support


“Before joining Pax8, whenever we needed support from our distributor or had a question or problem, we would hit a wall. There was no easy channel into their support, and it would take 15 rounds of emails to get a simple problem solved.”
— Craig Campbell | SkyCamp Technologies President

“When we have an engineer onsite helping a customer, we need the license number for the product we are setting up right away to complete our service. Pax8 is instant in their help and response to us.”
— Daniel Johnson | machineLOGIC President

Don’t Let Support Slow You Down